by AJ Kraus | July 19, 2023 | Blog
What is a call center phone system? A call center phone system is a specialized communications system designed to handle large volumes of incoming and outgoing telephone calls. It provides the necessary infrastructure and features to support call management, routing...
by AJ Kraus | July 11, 2023 | Blog
Enterprises and SMBs need to take stock of their current hosted VoIP phone service to ensure they’re getting the best return on investment (ROI) possible on their business VoIP phone services. What Factors Contribute to the Pricing of a Business Phone System? Several...
by AJ Kraus | July 6, 2023 | Blog
Call center solutions play a key role in providing a higher level of customer service for businesses. With its advanced features and capabilities, it enables businesses to effectively manage inbound calls, improve customer interaction and deliver a superior customer...
by AJ Kraus | June 8, 2023 | Blog
Businesses of all sizes use business phone services daily to contact customers and their hybrid and remote workforce. Increasingly, companies are moving from on-premises phone systems to phone systems hosted in the cloud. If your business is considering upgrading its...
by AJ Kraus | April 12, 2023 | Blog
Businesses of all sizes need a high-quality and reliable phone system. It’s their lifeline to their customers, prospects and partners, connecting them daily to handle customer service, new business deals and opportunities for collaboration. PBX (private branch...
by AJ Kraus | April 9, 2023 | Blog
Enterprises and large organizations need high-quality business phone services to facilitate effective internal team collaboration and external customer interactions. For decades, traditional landlines, desk phones and on-premises PBXs were the go-to solutions for...
